Emergency Preparedness and Crisis Management
Springpoint is dedicated to the ongoing safety and wellbeing of all residents and employees. As an organization, we have several processes and procedures in place if an emergency situation were to occur. Resources and supplies are available to our eight Life Plan Communities, Springpoint Living at Manalapan, and Village Point Rehabilitation and Healthcare.
In addition to offering safety features such as back-up generators, 24-hour security, and access to exceptional healthcare services, we have experienced leadership both at the community and parent organization level. Our team of professionals includes clinical experts, medical directors, and a committee on professional services overseen by medical experts. Whether a natural disaster or impending infectious disease outbreak, Springpoint is prepared to take immediate action to ensure our communities remain safe and secure, with minimal interruption to normal, everyday routine.
Hurricane season in the Atlantic lasts from June 1 to November 30, with the peak season in New Jersey running between August and late October.
In the case of severe weather, Springpoint’s risk-management professional works with local, state, and federal officials – including the New Jersey Office of Emergency Management and the Federal Emergency Management Agency (FEMA) – to stay informed on alerts and the recommended course of action.
All Springpoint communities have their own Emergency Plan and procedures in place, which are provided to the local and county office of Emergency Management for review on an annual basis. These policies and procedures are specific to location. In the event of a power failure, all communities also have emergency backup generators. Springpoint Life Plan Communities are required to maintain inventory of supplies (food, water, batteries, etc.) to remain in compliance with New Jersey Department of Health (NJDOH) regulations, which are also audited by NJDOH surveyors.
In the event of an infectious disease outbreak, our clinical experts, infection control experts, and medical directors act in compliance with mandates from the Centers for Medicare and Medicaid Services (CMS), the Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OHSH), and state and local departments of health.
Springpoint maintains emergency communications systems for all communities and affiliates, which is critical during a natural disaster or health emergency. We are able to communicate with all staff, residents, clients, and families in the event of a power outage, natural disaster, or other emergency. We make it a priority to provide updated information through broadcast, voicemails (via landlines and cell phones), text messages, email, and website updates.